Dear visitors, due to filling the artist's schedule, we accept orders that will be painted in the month of July at the earliest.

safe packing of icons

How to order | Payment & Delivery


* All icons in the catalogue are 100% hand-painted. They are not available and the iconographer starts painting after your order is confirmed.

Quick steps to order an icon from the catalogue:

  • Choose an icon from the catalogue and write to us from “Contact form :: Icon enquiry
  • We will respond within 24 hours with more information when the icon could be ready. This depends on previously placed orders and the artist’s schedule, which is usually very busy.
  • The payment process is in two steps:
    • You pay the half amount and your order will be added to the artist’s schedule.
    • When the icon is ready – the rest of the payment + delivery costs.

Custom made icons

Quick steps to order an icon it’s missing from the catalogue (client’s image):

  • If you would like to commission an icon which is not available in the catalogue, please send us your requirements via contact form.
  • We will get back to you immediately.
  • And to speed up the process, please include as much information as possible (e.g. description of order, size, a good resolution photo , etc).
  • Thank you!

Payment

The payment process is in two steps:

  1. You pay the half amount and your order will be added to the artist’s schedule.
  2. When the icon is ready – the rest of the payment + delivery costs.

The payment is by credit / debit card

We send a personal payment request by email, sms or chat app.

The customer opens the link and makes the payment on a secure page of the e-money operator myPOS.


Delivery :: Worldwide flat rates

EUROPE:

  • Please note that due to the frequent changes in the prices of courier services, the prices indicated on the site are indicative. It is possible that for some specific destinations the delivery price will be different.

Standart delivery :: 20 Euro (up to 7 business days)

  • The packages are generally dispatched within 2 days after receipt of payment and are shipped via Bulgarian Posts – courier service.
  • Boxes are amply sized and your items are well-protected and insured.

  • Tracking is available for every package. 

Express shipping by DHL :: 30 Euro (2-3 days)

  • The Packages are generally dispatched within 2 days after receipt of payment.
  • Boxes are amply sized and your items are well-protected.
  • Tracking is available for every package. 

USA & CANADA, AUSTRALIA and other countries:

Express shipping by DHL :: 45 Euro PROMO* – 30 Euro (3-5 days)

  • The Packages are generally dispatched within 2 days after receipt of payment.
  • Boxes are amply sized and your items are well-protected.
  • Tracking is available for every package. 


Privacy and Security

  • This site use SSL-certificate. Your information is private when it is sent to this site.
  • GDPR :: This web site uses cookies and third party services.
  • The personal data you provide is used to answer queries, process orders or allow access to specific information.
  • More detailed information you can find on our Privacy policy page.

For any other questions and any other information – please, visit the contact page.